An order management system (OMS) is the automated application that automates enterprises to process customer orders from sales placement through inventory confirmation.
It coordinates sales records across different sales platforms to deliver efficient visibility into inventory status throughout the fulfillment operation.
An OMS allows companies manage the holistic order workflow seamlessly, from the time a client submits an order to its successful processing and possible return.
It automates inventory management by providing up-to-date order management system oms reporting on stock counts and order details, enabling retailers to enhance their distribution processes and elevate consumer retention.
An effective OMS integrates order management system with other organizational systems like online store order management system oms platforms, warehouse management systems, financial software, and transportation carriers to support a efficient order fulfillment process from start to delivery.